Mind the Gap: Shifting Managers from Knowing to Doing
Wednesday, August 12th, 2026
12:00 PM - 12: 45 PM (ET)
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Most manager development programs are an exercise in knowledge transfer. Behavior change requires systematic repetition.
Organizations treat leadership development as an information problem. They commission workshops, circulate framework decks, and expect habits to shift. But they rarely do. Managers do not become stronger coaches, clearer communicators, or stronger performers because they sat through a well-designed session. The gap between knowing and doing is not a knowledge deficit, it’s a structural one. Closing that gap requires deliberate, repeated practice in low-stakes environments, before the pressure arrives.
Session Leaders
Robert Haddow Beaven
Co-Founder & CEO, Octahedron | Partner, changeforce
Robert has a 20+ year track record building leadership capacity, advising executives, developing teams and helping complex organizations strengthen trust, culture, and performance.
Mica Vaipan
Founder, RunYourself | VP Product & AI, changeforce
Mica has a 15+ year track record spanning M&A, entrepreneurship, executive coaching, data and AI – delivering internal adoption transformations and developing products for external clients.
What This Session Covers
This 45-minute session examines the structural reasons manager behavior patterns survive intact after training. Three mechanisms, each measurable:
The Event-Learning Gap
Traditional workshops transfer knowledge efficiently yet struggle to effectively create sustainable change. This session identifies the specific structural failures and the conditions under which learning investment stops compounding.
The Advice Default
Managers under pressure revert to directing and fixing rather than building team ownership. Understanding this behavioral pattern is the first step to designing against it.
Metrics That Hold
Practical methods for connecting consistent manager behaviors to measurable business outcomes including pipeline velocity, span-of-control efficiency, and faster time-to-performance.
Who This Is For
This session is designed for enterprise and mid-market executives responsible for workforce performance capacity:
CHROs & Chief People Officers
Ready to audit their leadership development impact against verifiable operational returns.
Heads of L&D & Talent Management Directors
Scaling internal capability through periods of rapid organizational change.
Strategic HRBPs & Employee Experience Leaders
Looking to reduce manager burnout, widen spans of control, and build teams that run with fewer escalations.
Why This Session, Why Now
This is not a presentation, it’s an operational diagnostic.
You will hear from practitioners who design behavioral performance architectures for organizations navigating complex change at critical junctures. You will leave with a clear framework to identify exactly where your leadership investment is evaporating, and the specific practice conditions required to convert that spend into measurable manager performance.
If your managers completed the training, retained the frameworks, and still defaulted to the same habits under pressure, the deficit is not in them, it’s in the design. This session shows you where to look.
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